Overview — Ledger® Live Wallet & Login
Ledger® Live Wallet is the official application to manage crypto holdings stored on your Ledger® hardware device. You can use Ledger® Live Desktop (Windows, macOS, Linux) or the Ledger® Live App (iOS/Android). The login flow relies on your physical device PIN and a secure hardware handshake — not a central password.
Ledger® Live Download & initial login
- Always get Ledger® Live from the official Ledger® website or your OS app store.
- Install the app, connect your Ledger® device via USB or Bluetooth (if supported), then enter the device PIN when prompted.
- Approve the connection on the device screen — only then will accounts appear inside Ledger® Live.
Troubleshooting Ledger® login issues
Quick fixes: reboot devices, try different USB cables/ports, update Ledger® Live and your device firmware, disable interfering software (VPNs, USB hubs, browser extensions).
If you see “Ledger Login not working” or “Error connecting Ledger® account”, check firmware compatibility first. Persistent hardware errors warrant contacting the Ledger® Help Center — but never share your recovery phrase.
Ledger® vs Trezor — compatibility note
Ledger® and Trezor are different hardware ecosystems. You cannot directly pair a Ledger® device with Trezor software. Manage each device in its official app or use vetted third-party wallets that explicitly support both brands.
Account recovery & 2FA reset
Ledger® devices use a recovery phrase (seed) for account recovery. There is no centralized 2FA reset — if you lose access, restore with your recovery phrase on a new Ledger® device. Store your recovery phrase offline and never enter it into any app or website.
Frequently Asked Questions
How do I download Ledger® Live safely?
Only via the official Ledger® website or official app stores; verify URLs and checksums on Ledger®’s support pages.
Why won’t Ledger® Live recognize my device?
Try another cable/port, update firmware, check Bluetooth/permissions on mobile, and avoid USB hubs.
Can I recover accounts without my Ledger® device?
Yes — with your recovery phrase on a new Ledger® device or compatible wallet. Do not disclose the phrase to anyone.
Is there a Ledger® 2FA reset?
No — Ledger® security is based on the device PIN and recovery phrase rather than a centralized 2FA system.
What to do if I see “Error connecting”?
Update Ledger® Live and device firmware, switch cables/ports, try a different computer, then contact Ledger® Help Center if unresolved.
Can I use Ledger® Live with a Trezor?
Not directly; manage each hardware wallet with its own official app or a secure third-party wallet that explicitly supports both brands.